Q: What does the website migration service involve? Will my site be secure?
A: The web site migration service that we are offering is free (to a certain extent). We’ll migrate your site(s) to our high–performance cloud hosting platform without you needing to do anything. We know from experience that swapping web hosting providers can result in lost information and unwanted downtime. That is the reason why we’ll accomplish all that for you for free!We’ve got experienced administrators whose main task is to make sure that your website works exactly as it did on your old web hosting platform. Our administrators are experts in migrating custom–made websites, as well as websites that are based upon well–known web apps like Joomla™ and WordPress.
Q: How much time will the website migration procedure take?
A: While we cannot give you a precise time interval, because there are a lot of factors, including the physical size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll give our best to migrate your site within 48h, and in some cases – within 24h (when the website content is not very large).
Q: Do you require anything from me before you start moving my web site?
A: We do not require any information that is sensitive. We will require, though, the login info for your current web hosting account and the name of the site that you’d like to transfer.
Q: My current hosting account has sensitive data inside. How can I rely on you?
Q: Will there be any outage for my site?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. When the transfer is over, we’ll ensure that everything is functioning properly and that the integrity of your data is not jeopardized before informing you that the transfer is over. Then we’ll instruct you how to move the domain to your hosting account with us and how to edit the DNS settings.
Q: Will my old web hosting provider have to do anything?
A: While we migrate your website content, your web hosting provider won’t be aware of the transfer at all. We will never contact them in any way.
Q: Which hosting providers can you migrate data from?
A: Yup. We support all regular Linux–powered web hosting platforms. We don’t support Windows–driven web hosting platforms, as we do not offer Windows hosting services ourselves.Furthermore, we do not support proprietary website creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.