Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you’ll find an exhaustive Help section offering a plethora of educational articles and commonly asked questions. They are contributed by our support team of experienced technicians. Simply fill in your question and our clever system will offer you the most suitable answer.

  • Top quality support service
  • Tutorial Video Clips

  • If you prefer to see how a task is carried out or how an issue is remedied, instead of just reading about it, take a look at our collection of how–to video tutorials. They address lots of different topics and will help you swiftly understand how to work with our Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 support service and a 60–minute ticket response time guarantee. Our proficient technicians will be online for you 24/7 to answer your questions and to take care of any problem that you may come across. Just send a technical support ticket from the Help Center and we’ll respond back to you extremely quickly.