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Context Help

If you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A context menu will show up. It contains elaborate information about all the actions that you can perform on the given page. Each popup shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich library of educational videos demonstrating how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you searching for, explore our extensive FAQ database, which covers questions asked by real clients and offers practical solutions. We constantly update our Frequently Asked Questions section with new entries in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can touch base with our fantastic team of technical support engineers available 24-7-365 and ready to help you with any query. Each support ticket you open will be replied to within 1 hour (the average trouble ticket response time being approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 229871

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com