Service Uptime Guarantee in Cloud Website Hosting
All our cloud website hosting plans include a 99.9% service uptime warranty. We can achieve that by using an innovative cloud hosting platform where every single service (files, e-mail messages, databases, and so forth.) has its own group of web servers. We don't run everything on a single server as most providers do, so we have pretty much got rid of the downtime of any service and even in peak times we can balance the load between web servers for the best achievable performance of your websites. If one web server fails, the other ones inside the cluster will take over in order to enable uninterrupted functioning of the websites. To prevent infrastructural challenges, our server facilities use effective diesel backup generators and several independent Internet providers as to make sure that targeted traffic will be able to reach your sites no matter what. We also have a team of qualified administrators overseeing the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server packages come with a 99.9% uptime warranty. As a matter of fact, you will not notice any downtime or service disruptions at all due to the fact that we use a groundbreaking cloud platform and rather than running everything on a single web server like most companies do, we have different clusters of web servers that manage every single service - files, email messages, CP, databases, etcetera. We also have a custom made load-balancing system, so our website hosting service is much more stable in comparison with what you'd typically find available. To ensure that nothing will disrupt the work of your sites, our web server facilities have diesel backup generators and a number of different Internet providers. We have hardware and software firewalls to prevent DDoS attacks and staff overseeing the web servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS Servers
If you buy a Virtual Private Server from us, we warrant that the physical server your account is created on is going to be up and running a minimum of 99.9% of the time. While we can't control what you’ll do with your VPS and what you set up on it, we will ensure that the main hosting server will work 24/7 without interruptions. Our facilities have redundant Internet providers as well as backup generators to guarantee the uninterrupted work of all machines accommodated there. If there's an issue with any virtual server on the physical one, we've got a group of expert administrators to resolve it in a very timely manner and to make sure that the other VPS server accounts on that server will not be affected. We use only new, carefully tested hardware components for all the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, the types of offline software and / or script-driven applications you set up on it or when you reboot it, we can ensure that it'll be accessible at least 99.9% of the time. Your hosting server will be located in our state-of-the-art facility in downtown Chicago and its uptime and availability is going to be ensured by powerful diesel backup generators and several Internet providers, so no power outages or any other infrastructural difficulties will affect the proper functioning of your websites at any time. Our skilled group of system administrators will make sure that if your server stops for some reason, it'll be restarted promptly. To avoid any possibility of breakdowns, we will give you a web server with new and diligently tested hardware components to be certain that all of your sites will be functioning no matter what.