A live chat is one of the many methods of communication offered by some website hosting providers as a part of their support service. Depending on the supplier, the chat can be used for pre-sales, billing and/or tech assistance. This method of communication is quicker than a support ticket and it will make it less likely to misspell or misunderstand something compared to a telephone call with a representative. Furthermore, if the problem that you experience requires some time to be investigated and resolved, you can do something different in the meantime instead of just waiting, like you'd have to do if you call. Also, you can use a live chat assistance service free of cost as long as you have world wide web access even if your hosting supplier is situated in another country and they do not have a local phone number you can call.

Live Chat Support in Cloud Website Hosting

As we believe that a lot of situations are usually resolved if you talk to a live person, we supply a live chat service for all of our potential and current clients. The chat is online every day and our support representatives will assist you with a wide range of questions and situations. In case you are not our client yet, you'll be able to learn more about our cloud website hosting plans and the website hosting platform in general so that you can make sure that your web sites will work efficiently on our servers. If you already have an account and you've got some questions or you have any kind of problems with any of our services, you'll be able to join us on our live chat and we can provide the required info or help you troubleshoot the issue. You'll have to open a trouble ticket for some troubles which need more time or the expertise of a system administrator, but for a lot of standard problems you can receive help on the spot.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is available every day, even on weekends and holidays. It's the most effective way to find out more details about our Linux semi-dedicated servers if you do not have an account yet or to have some problem resolved if you are a client and our customer care representatives will help you in real time no matter what time of the day you join our chat. If you are unsure which plan is more suitable for your sites, if you need advice whether you should obtain a certain upgrade and how to obtain it or if you have troubles installing an email account on your computer, you will be able to get in touch with us and we will provide you with the needed details without delay. Our live chat is available even after our phone lines go off for the day, so when you have an account with us, you can be sure that you will always receive quick help with any kind of question or problem that pops up.