Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server packages that we offer and you could add it either during the signup or anytime later on using your billing CP. It features an hour of custom work on your web server, so our admins could help you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed in the event that it does not work, so you will not have to waste time to find out what's wrong because they can help you in a very quick and expert way. Since this is a one-time upgrade, you'll be able to get it just if you need it and if a certain task takes a shorter period, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is beneficial when you cannot do something on your own or if you have our Managed Services upgrade, but the thirty minutes of custom work it includes aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our Linux dedicated servers and provided you add it, our experienced administrators can assist you with anything on your machine. This includes installing any third-party software that you may want to use on the hosting server and troubleshooting any script which performs badly or does not run at all. Our upgrade features 60 minutes of work and if a certain task isn't very time-consuming, we will add the remaining time to your account. You'll be able to discover how many minutes are left inside your billing Control Panel and use them whenever you require support again. The Installation & Troubleshooting upgrade could be acquired at any moment, so in case you need something to be installed in the very beginning, you could add it to your order during the sign up procedure, while if you require assistance later on, you'll be able to add it from the hosting server billing area. Half an hour of custom work are provided with our Managed Services pack as well, but just in case you require more work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs shall be installed and set up in the best possible way.