One of the typical reasons to get a server of your own is the fact you shall have 100 % control over the software environment and you can install anything you'd like. This will allow you to run apps which require particular software in order to be present on the server, which isn't possible with a shared hosting server in which you could install software only in the account, but not on a root level. If you aren't very acquainted with this kind of matters, nevertheless, you might come across difficulties since managing a hosting server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, hence our administrators can deal with a variety of tasks that should be carried out or can resolve many issues that you may experience.

Installation and Troubleshooting in VPS Servers

The upgrade is available with all VPS server packages that we offer and you could add it either during the signup or anytime later on using your billing CP. It features an hour of custom work on your web server, so our admins could help you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed in the event that it does not work, so you will not have to waste time to find out what's wrong because they can help you in a very quick and expert way. Since this is a one-time upgrade, you'll be able to get it just if you need it and if a certain task takes a shorter period, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is beneficial when you cannot do something on your own or if you have our Managed Services upgrade, but the thirty minutes of custom work it includes aren't enough for a certain task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our Linux dedicated servers and provided you add it, our experienced administrators can assist you with anything on your machine. This includes installing any third-party software that you may want to use on the hosting server and troubleshooting any script which performs badly or does not run at all. Our upgrade features 60 minutes of work and if a certain task isn't very time-consuming, we will add the remaining time to your account. You'll be able to discover how many minutes are left inside your billing Control Panel and use them whenever you require support again. The Installation & Troubleshooting upgrade could be acquired at any moment, so in case you need something to be installed in the very beginning, you could add it to your order during the sign up procedure, while if you require assistance later on, you'll be able to add it from the hosting server billing area. Half an hour of custom work are provided with our Managed Services pack as well, but just in case you require more work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs shall be installed and set up in the best possible way.