In spite of the fact that the web hosting service provided by the different companies seems the same, every provider has a personalized platform with its own tweaks and different ways to complete certain procedures. Because of this, an immense knowledge base will be quite helpful both for persons with no past experience and for technically seasoned users who will eventually find out how particular operations are accomplished, but will waste some time in the process. The aim of such a knowledge base is to help make the service quick and easy to use, saving users a lot of time and effort. The consequence is gladder customers, since they can effortlessly find the information they are seeking, and less work for the technical support staff, because usually most of the inquiries and difficulties that clients have got are already included in the knowledge base. On the condition that the articles are written well and cover more things, you’ll be able to find out more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

All cloud website hosting plans that we’re offering include a comprehensive knowledge base where you can find everything you need to know about your hosting account. Irrespective of whether you aim to create a brand new MySQL database, to redirect a domain name by means of an .htaccess config file or to create an e-mail account on your personal computer or mobile phone, you can just check our step-by-step help articles and all the info that you require will be there. When you open a certain section of the Hepsia hosting Control Panel, you’ll see articles that are related to the functions that can be accessed through it. In case you’d like to check the complete list of articles and get acquainted with all the features that Hepsia offers, or simply to read general information about the web hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost best to cover any difficulty that you might come across, but in case you do not find the information that you’re seeking, you can always touch base with us, as our customer care team members are available to you night and day.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated servers, will permit you to access the comprehensive online support documentation that we have prepared for you. The articles contain generic information on our hosting services, educative guides about the different features that you can make use of, together with troubleshooting guidelines that can help you correct common issues that you might chance upon. The topics that we’ve covered include more or less everything, from elementary things such as how to host a brand new domain name in your account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, whereas the entire article collection is accessible through the all-inclusive Help section.