Setting up a CNAME record for any one of the domain names or subdomains that you've got within a hosting account allows you to direct it to a different domain/subdomain. The forwarded domain address will lose all of its records - A, MX and so forth, and will take the records of the domain it is being directed to. In this light, you cannot set up a CNAME record to forward your domain name to a third-party company and keep a functional e-mail service with the first provider. Additionally, it is very important to know that a CNAME record is always a string of words and not a number as it is regularly confused with the A record of the domain address being forwarded. One of the major uses of a CNAME record is to direct a domain you own through one company to the servers of another provider when you have set up an Internet site with the latter. By doing this, the website will appear under your own domain, not under some subdomain provided by the third-party provider.

CNAME Records in Cloud Website Hosting

In case you have a cloud website hosting plan through our company and you would like to create a CNAME record, it will take you just a few mouse clicks to do it. You can access the DNS records for all domains and subdomains hosted in your account via the Hepsia Control Panel that comes with every single plan and adding a new record is as simple as clicking on a button, choosing the type, that will be CNAME in this case, entering the actual record value and saving the change. If you have never added this sort of record before, you will find a Help section with a detailed video tutorial that you can watch, or you can just contact us and we'll aid you with this task. If you have created a site through another provider, you want to use a private URL for your webmail or you would like to designate a subdomain to be used with the services of a different provider, like Google Apps, all it takes is creating a CNAME record with a few clicks in your CP.

CNAME Records in Semi-dedicated Servers

If you have a semi-dedicated server with our company and you would like to set up a CNAME record, it requires no more than a couple of mouse clicks to complete this task. The plans are handled via our in-house built Hepsia hosting CP in which you will see a section devoted to the DNS records of the domain names and subdomains hosted in the account. To create a CNAME record, you'll only have to pick the record type and the hostname (domain or subdomain), type where the latter will be forwarded to and save the change. The new record will be active almost right away in our system and will propagate worldwide within a few hours. Editing or deleting an existing CNAME record in the account is just as simple and takes a click. In case you experience any difficulties, you can go through our in-depth help article, see the short video on the topic that we have added in the Control Panel, or just contact us for assistance.